Account & TeamAccount

Manage your profile

Update your 4ACE profile details, profile photo, security actions, and team memberships.

Use the Account center to manage the identity and access details tied to your 4ACE account. These details help teams identify who created simulations, changed setup data, or joined team workflows.

Before you start

  • Sign in to 4ACE.
  • Open the user menu in the lower sidebar, then select Account.
  • Profile photos accept PNG, JPEG, and GIF files up to 1024 KB.
  • Leaving a team removes your access to that team's resources. You need a new invite to rejoin.
  • Deleting your account is permanent and signs you out.

Update your name

  1. Open Account from the user menu.
  2. In the profile summary, select Edit details.
  3. Update First name and Last name.
  4. Use 2 to 50 characters for each name.
  5. Select Save changes.

When the save succeeds, 4ACE shows Profile saved. and updates the account details shown in the page.

Change your profile photo

  1. Open Account.
  2. Use the profile photo action on your avatar.
  3. Choose a PNG, JPEG, or GIF image under 1024 KB.
  4. Wait for the upload to finish.

When the upload succeeds, 4ACE shows Profile photo updated. and updates the avatar shown in 4ACE.

To remove the image, use the delete action on the editable avatar. When removal succeeds, 4ACE shows Profile photo removed.

Review account summary

The summary panel shows:

FieldWhat it meansNotes
NameYour first and last nameEditable from Edit details.
EmailSign-in email for the accountRead-only in the Account center.
ProviderSign-in providerRead-only in the Account center.
MembershipsNumber of teams you belong toSelect Manage to review teams and roles.
Active teamTeam currently selected for team-scoped workChange it from the team switcher.

Manage security actions

Open the Security tab in the Account center.

ActionWhat happens
Log outEnds the current session and returns you to sign-in.
Send reset linkSends a password reset link to your account email. Your current session stays active.
Delete accountPermanently deletes the account and associated data, clears the session, and returns you to sign-in.

Manage team memberships

  1. Open Account.
  2. In the Teams row, select Manage.
  3. Review each team name, slug, and role badge.
  4. Use Leave if you need to leave a team.
  5. Confirm the warning before leaving.

After leaving, the team no longer appears in your memberships and you lose access to its team resources.

Troubleshooting

ProblemWhat to do
Could not load profileSelect Retry. If it still fails, sign in again.
No profile foundRetry, then sign in again if account details remain unavailable.
Profile image upload failsCheck file type and size. Use PNG, JPEG, or GIF under 1024 KB.
Team memberships do not loadSelect Retry in the memberships panel.
Name save failsCheck that first and last name are both present and 2 to 50 characters.

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